Blackview Phones - BL7000, BV5300 Plus, Active 5 & BL9000 Pro Singapore

Warranty, Exchange, Refund Policy for Blackview Singapore

Wed, 18 Mar 2020 18:30:58 -0700

Looking for Warranty Help Regarding an Amazon Purchase?

We are getting a large amount of queries regarding Warranty and support of Blackview devices not sold by us. Please note that Warranty is seller specific. We recommend an immediate return to Amazon if the seller is not responsive.

If you had bought on Amazon:

Built tough from the ground up, the Blackview Active 5 focuses on a rugged design that can handle drops, dust, and challenging conditions. This makes it a favorite for construction crews, logistics teams, emergency responders, and outdoor enthusiasts who need a device that won’t quit halfway through the day. The Android 15 operating system keeps the experience smooth, modern, and user-friendly, while expandable storage up to 2TB ensures you can carry all the data, media, or work files you’ll ever need.
On the other side of the ring, the Samsung Galaxy Tab Active 5 does offer durability and features like a removable battery and optional 5G connectivity. It’s a capable tablet in its own right, but when compared side by side, it falls just short of the Blackview in terms of battery endurance, screen size, and...Read More

BV6600: A mid-range rugged smartphone with an insane 8580mAh battery

Thu, 13 May 2021 22:37:06 -0700

THE BV6600
A powerful mid-range rugged smartphone that can last up to 792 hours of standby time and 430 hours of 4G/WiFi time.
Theoretically, putting a bigger battery inside a phone leads to extra weight, which increases the risk of breakage when falling from a substantial height. This is a common issue for most big battery phones. However, Blackview engineers achieved great drop resistance by optimizing the design, structure, and material.
Apart from its usual bulky rugged design, the Blackview BV6600 has a slim and beautiful body and it offers the same needed durability from the usual drops and provides top-level water resistance. (IP68 & IP69K water-resistance and military grade MIL-STD-810G certifications)

BV6600 DETAILED SPECIFICATIONS
Display
Resolution 1440x720
Glass Types Gorilla glass
Frame size 6 mm
Screen size 5.7 inches
Design
Dimensions 159,6 x 79,4 x 18 mm
Weight 325 g
Body type Plastics and rubber
WATERPROOFNESS AND DUST RESISTANCE
IP68, IP69K, MIL-STD-810G
PERFORMANCE
Operating system (OS) Android 10.0
Read More

BV9900 Pro - Fastest Thermal Rugged Phone in the Slim Package

Wed, 21 Oct 2020 19:37:48 -0700

- Camera: BV9900 Pro has Thermal Camera - Memory: BV9900 Pro has 8GB RAM - 5.84-inch FHD+ waterdrop display, IP68&IP69K&MIL-STD-810G Certified. - Helio P90 Octa-Core AI processor. - 48MP+5MP+16MP+2MP rear cameras, a 16MP front camera. - 4380mAh battery, 18W Wired & 10W Wireless Charge. - Based on Android 10 OS, support NFC & Google Pay. - 1 Year Singapore Warranty
Design Product: BV9900 Pro
OS: Android 10
Color: Grey, Silver
Weight: 273g
Dimensions: 156.5*78.3*14.2 mm Screen
Display Resolution: FHD+ IPS
Screen Size: 5.84 Inch
Screen Resolution: 1080*2280
Screen to Body Ratio(%): 83%
Viewing angle (H/V): Full angle
PPI/DPI: 420
Glass: Corning® Gorilla® Glass 5
Connectivity WIFI: 802.11 a/b/g/n/ac
Bluetooth: BT5.0
2G: B2(1900)/B3(1800)/B5(850)/B8(900)
3G: WCDMA: B1/2/4/5/6/8/19 TDS: 34/39 CDMA: BC0/BC1/BC10
4G: FDD: B1/2/3/4/5/7/8/12/13/17/18/19/20/25/26/28A/28B/66, TDD: B34/38/39/40/41 Hardware
CPU: MT6779V/CE
CPU Clock: Two ARM Cortex-A75 cores operating at 2.2 GHz , Six ARM Cortex-A55 cores operating at 2.0 GHz
GPU: IMG 9xm-hp8 970MHZ
RAM: 8GB
RAM Type: LPDDR4X
ROM: 128GB
ROM Type: UFS2.1
TF Card Slot: Support
Read More

BV9900E- Speedy Specifications at Good Price for Handy Rugged Phone

Wed, 21 Oct 2020 19:20:04 -0700

Main Unique Features of BV9900E
5.84-inch FHD+ waterdrop display, IP68 & IP69K & MIL-STD-810G
6GB RAM & P90 Octa-Core AI processor.
48MP+5MP+16MP+2MP rear cameras, a 16MP front camera.
4380mAh battery, 18W Wired & 10W Wireless Charge.
Based on Android 10 OS, support NFC & Google Pay.
$529 (Black and Silver Editions available) https://blackview.smartwalkie.com/store/products/526360
Design BV9900E
OS: Android 10.0
Color: Black, Silver
Weight: 273g
Dimensions: 156.5*78.3*14.2 mm
Screen Display Resolution: FHD+ IPS
Screen Size: 5.84 Inch
Screen Resolution: 1080*2280
Screen to Body Ratio(%): 83%
Viewing angle (H/V): Full angle
PPI/DPI: 432
Glass: Corning® Gorilla® Glass 5
Connectivity WIFI: 802.11 a/b/g/n/ac
Bluetooth: BT5.0
2G: B2(1900)/B3(1800)/B5(850)/B8(900)
Read More

Blackview BV9900 with Helio P90

Tue, 21 Jul 2020 18:07:14 -0700

Product Overview
Product
BV9900
OS
Android 9 Pie
Color
Black
Weight
264g
Dimensions
156.5*78.3*14.2 mm
Screen
Panel Type
IPS
Display Resolution
FHD+ waterdrop IPS
Screen Size
5.84 inches
Screen Resolution
2280x1080 pixels
Screen to Body Ratio(%)
83%
Screen Protector
Corning Gorilla Glass 5
PPI/DPI
441 ppi (pixels per inch)
Connectivity
WIFI
802.11 a/b/g/n/ac
Bluetooth
BT4.1+HS
NFC
Yes
2G
B2(1900)/B3(1800)/B5(850)/B8(900)
3G
WCDMA: B1/B2/B4/B5/B6/B8/B19
TDSCDMA: B34/B39
4G
FDD: B1/B2/B3/B4/B5/B6/B7/B8/B12/B13/B17/B18/B19/B20/B25/B26/B28A/B28B/B66
TDD: B34/B38/B39/B40/B41
C2K: BC0/BC1
Hardware
CPU
MediaTek Helio P90 (MT6779V/CE) Octa-Core
CPU Clock
2.2 GHz ARM Cortex-A75
GPU
IMG 9XM-HP8 (PowerVR GM9446)
RAM
8GB
RAM Type
LPDDR4X
ROM
256GB
ROM Type
EMMC
TF Card Slot
Support
Max TF Card Capacity
2TB
USB
TYPE-C
Camera
Front Camera
16MP
Front Camera Sensor
OmniVision OV16885 PureCel Sensor
Front Camera Aperture
f2.0
Rear Camera
48MP+5MP+16MP+2MP
Rear Flash
YES/Dual Led
Power
Battery Capacity
4380 mAh battery 18W Wired & 10W Wireless Charge
Max Charging Current
9V 2A
Features
GPS
Yes, with GPS, A-GPS, GLONASS, BeiDou
Sensors
Light Sensor, Proximity Sensor, G-Sensor
Gyroscope
YES
Magnetic
YES
Air pressure sensor
YES
Compass
YES
Fingerprint
YES
RGB
YES
NFC
YES
Coulomb Counter
YES
Wireless Charging
10W
Sim-Card Type
2...Read More

Extended warranty, comprehensive coverage and next day replacement for Blackview devices

Wed, 22 Apr 2020 20:08:11 -0700

Every day, you depend on your rugged Blackview devices to keep your business up and running efficiently. Ensure you get the predictable and dependable performance you need to maximise device uptime with Smart Walkie’s extended warranty support services.
No matter what level of service you need, there will be a suitable warranty support tier to support your critical operations and help improve business outcomes.
L2 and L3 are optional add-ons and can be bought together with hardware purchase.
Device users who are outdoors most of the time are very prone to devices dropping causing screen damage. The work devices also experience much higher wear & tear than their own phones.
When there is a faulty device or a damaged screen, the administration time taken by your operations and finance team to send those devices to the service center for repair and figuring out whether the repair cost should be charged to the staff takes up a lot of time which could be better well spent for your business activities.
That’s where L2 and L3 warranty comes in to simplify your life. Both L2 and L3 extend your device warranty to 2 years. All repairs are free of charge within the warranty period, Accidental damage (like Screen damage or water damage) is covered for free once per device.
For Enterprises, L2/L3 reduces the downtime and hassle when you have a spoilt device. The benefits of L3 over L2 are
2 way courier for the replacement of your device so you do not need to visit the service centre.
Next day replacement with device of similar condition instead of waiting for 3 days repair.
Live agent support for supported apps and Android operating system
Remote device management service, TalkieLock bundled to allow you to remotely update apps and lock non-work apps from usage.
Pre-Installed apps so the replacement set is ready...Read More

High Performance & Tough Smartphones for 2020 - Doogee S90, Ulefone armor 6 & BV9800

Thu, 19 Mar 2020 21:43:40 -0700

Comparison of Doogee S90, Ulefone armor 6 & BV9800 (Specifications, Ruggedness and Value)
Smartphones usually are released with shiny glass backs, fine metal frames, and other design elements to make them as elegant as can be. But what if you need a robust, waterproof phone to make it through extreme weather and temperatures ? That’s where a good rugged smartphone can make all the difference.
If you are in need for a rugged phone then you might be unsure of what to look for. The most obvious thing to start with is waterproofing. All the phones we've compared here are rated IP68. IP stands for 'Ingress Protection' and is used to define the sealing effectiveness of electrical enclosures against intrusion from foreign bodies and moisture. This means they can survive up to 1m of water for 30 minutes. However the warranties do not apply to water damage so do it at your own risk.
Next up is the design of the phone itself. You'll likely find it quite robust to protect it when dropped face down. Sharp things can still cause harm to the screen. So you'll want something tough to protect the screen glass.
The phone itself is also going to be larger and heavier than most phones. More capacious battery inside so that you won't be left high and dry in an emergency situation. The large battery also helps to reduce frequent charging and has a longer duration standby time.

Rugged phones are distinctive in looks. They have a tough, rubberised outer shell to protect it from drops and shock and you will not need to add a case. The best rugged phones come with dedicated SOS and PTT buttons, allowing you to quickly get help in an emergency or chat to your teammates while you're on an expedition.
What is a High-end Rugged Phone? How is it Different from Mid Range Rugged Phone
Buying a rugged phone does not mean that you have to skimp on the internal specifications like...Read More

BV9800 and BV9800 Pro (With FLIR camera)

Mon, 13 Jan 2020 00:24:36 -0800

BV9800 and BV9800 Pro is the same except for FLIR camera on BV9800 Pro
Product
BV9800 / BV9800 Pro
OS
Android 9
Color
Black, Orange
Weight
322g
Dimensions
168.5*81*14.8 mm
Screen
Panel Type
IPS
Display Resolution
FHD+ IPS
Screen Size
6.3 Inch
Screen Resolution
1080*2340
Screen to Body Ratio(%)
85%
Viewing angle (H/V)
Full angle
PPI/DPI
375
Connectivity
WIFI
802.11 a/b/g/n/ac
Bluetooth
BT4.1+HS
2G
B2(1900)/B3(1800)/B5(850)/B8(900)
3G
WCDMA: B1/B2/B4/B5/B6/B8/B19
TDSCDMA: B34/B39
4G
FDD: B1/B2/B3/B4/B5/B6/B7/B8/B12/B13/B17/B18/B19/B20/B25/B26/B28A/B28B/B66
TDD: B34/B38/B39/B40/B41
C2K: BC0/BC1
Hardware
CPU
MT6771V/CT
CPU Clock
4xCortexA73,2.1GHz&4xCortexA53,2.0GHz
GPU
ARM Mali G72 MP3 900MHz
RAM
6GB
RAM Type
LPDDR4X
ROM
128GB
ROM Type
EMMC
TF Card Slot
Support
Max TF Card Capacity
256GB
USB
TYPE-C
Camera
Front Camera
16.0MP
Front Camera Sensor
OV16885
Front Camera Aperture
f2.0
Rear Camera
BV9800: 48MP + 16MP + 5MP
BV9800 Pro: Thermal Imagery + 48MP+5MP
High Resolution Micro Thermal Camera: 80 x 60 active pixels, Low operating power – 140 mW typical, 650 mW during shutter event.
Rear Flash
YES/Led
Power
Battery Capacity
6580 mAh
Max Charging Current
9V 2A
Features
GPS
GPS + GLONASS + BEIDOU
Sensors
Light Sensor, Proximity Sensor, G-Sensor
Gyroscope
YES
Magnetic
YES
Air pressure...Read More

Blackview BV5900 Enterprise Rugged smartphone

Tue, 07 Jan 2020 16:32:16 -0800

One of the primary reasons that lead Managers to consider a Rugged Smartphone is the durability it can ensure.
For example, if we compare a consumer Smartphone, we can appreciate its design, weight, size and performance. But we have to deal with the endemic weakness of these devices.
The reality is that a consumer smartphone is generally not protected from dust, debris, liquids. They can be damaged after a simple fall, pressure or changes in temperature and humidity. Therefore the Blackview BV5900 is an indestructible smartphone designed according to military standards.
BV5900 is built for enterprise and each key point address the needs of managers and companies. Read on to see howBV5900's Ruggedness, built-in security, long battery life and other features makes BV5900 a sturdy workhorse.
Rugged for Reduced Cost of Ownership
Rugged devices should meet technical standards for durability. BV5900 is IP68 & IP69K certified. This superior IP rating suggests complete protection from dust, drop, water and protection. For example, you could accidentally hose water onto the BV5900 via a steam jet found in construction sites and it will be alright. BV5900 include MIL-STD-810G spec and IP68 certification. These certification are developed by the Department of Defense for military-grade testing. MIL-SPEC defines the survivability of devices under the harshest conditions.
The design also incorporates a two-layer screen that includes Gorilla Glass and an extra safety layer in the form of rubber protection coupled to the chassis. This rubber has a double density to absorb impacts and keep the internal structure intact.
The rugged smartphone represents a next step forward for mobile devices. You can use it anywhere, anytime, anyplace without having to worry. This reduces the total cost of ownership as it reduces repairs and replacements. It also reduces down time and lost productivity due to staff having spoilt devices.
Battery...Read More